Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Baby Company. The collective work includes works that are licensed to Baby Company. Copyright 2003, Baby Company ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Baby Company or purchasing Baby Company products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Baby Company or to purchase Baby Company products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Baby Company. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Baby Company used in the site are trademarks or registered trademarks of  Baby Company.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law,  Baby Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.  Baby Company does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.  Baby Company does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Baby Company shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if  Baby Company has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a  Baby Company product is mistakenly listed at an incorrect price,  Baby Company reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.  Baby Company reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled,  Baby Company shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Baby Company without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Baby Company may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to  Baby Company.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of  Baby Company products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of  Baby Company products) must be commenced within one (1) year after the claim or cause of action arises.  Baby Company's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Baby Company may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Baby Company or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Baby Company does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Baby Company is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Baby Company reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Baby Company in its sole discretion.

You agree to indemnify, defend, and hold harmless Baby Company, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Baby Company Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Baby Company Baby Company has no control over these linked sites, all of which have separate privacy and data collection practices, independent of  Baby Company. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless,  Baby Company seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Standard UK Delivery (3-5 working days)

All orders will be charged at £3.50 for delivery
Orders over £50 will be delivered free of charge (Royal Mail only)
48 hour courier service will be charged at £7
Orders are dispatched by Royal Mail 2nd Class tracked service or by courier (we use Interlink/DPD). The delivery method will depend on the size, weight and value of the order. Items to non mainland UK, Belfast, Isle of Wight, Isle of Man, Highlands, and Channel Islands may need to be folded to fit Royal Mail postal restrictions. Parcels delivered by Interlink/DPD will require a signature on arrival and will be sent out by our sister company Northlight Design. If you are not in, they will leave a card so you can contact them and re-arrange a delivery.
International Delivery
Baby Company currently do not offer delivery outside of the United Kingdom.
Please note that very large items may need to be folded to fit shipping size restrictions.
While we hope that you will be pleased with the items you have ordered, we appreciate that sometimes you may want to return some items.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order for a full refund for any item purchased from  Baby Company.

Term and conditions apply:

* As a customer, you have a duty of care towards the item you have purchased. 
* Order cancellations must be made in writing by email, quoting your order number, within 7 working days after you receive the goods. Please send emails to info@babycompany.co.uk
* Items must be returned to us within 7 days
*Goods must be unused, unopened, in perfect condition (including original packaging) and remain in a re-sellable condition. Baby Company reserves the right to deduct 20% of the original value on any items returned for a refund that we receive damaged.
* Refunds do not apply to the original cost of postage.
* We can not exchange or accept returns for items that have been used, soiled or damaged.
* Items returned beyond 7 days cannot be refunded but may exchanged at our discretion.

Our address for returns is:
Baby Company Returns Department
24 The Nursery
Sutton Courtenay
OX14 4UA

We cannot accept liability for goods lost or damaged in transit, therefore we strongly recommend that you obtain a FREE "Certificate of Posting" from the Post Office. For extra peace of mind, you may want to return the goods to us by Recorded Delivery.

Unfortunately, we are unable to refund the return postage. 

Refunds will be processed within 28 days of receiving the goods back from you. The refund will be made via your original method of payment.